How to add a payment terminal to your charging infrastructure and configure it
Payment terminals enable card payments for charging sessions at your chargers. We differentiate between integrated and standalone terminals: integrated terminals are built directly into the charger, while standalone terminals are separate devices, typically installed on separate poles.
The menu item Manage > Payment Terminal offers the possibility to manage your payment terminals.
All payment terminals which have already been created are shown in an overview, distinguished between integrated and vaylensPay standalone payment terminals. The following information are displayed:
- Name
- Terminal ID: If you do not have your own contract with a PSP, the Terminal ID is provided by vaylens upon request.
- Serial number: payment terminal serial number
- Charging station ID: ID of the assigned charger. Clicking on the charging station ID will redirect to the charging station details page.
- Payment terminal location
- Street
- ZIP: Postal code
- City
- Tariff: If a valid tariff has been assigned, this is shown here by a green tick. If an invalid tariff has been assigned, this is shown by an orange warning triangle, with explanatory information on the corresponding error being displayed on mouse over.
A tariff can include a kWh based price component, a minute based price component and/or a session based price component. However, the availability of these tariff components depends on the specific payment terminal and charger model and manufacturer, as not all models support all three options.
To help you manage your payment terminals, they can be filtered by country, ZIP/city, street, charging station ID, terminal ID and terminal serial number.
Changes can be initiated by clicking on the Edit icon. Here, you can adjust the master data of the payment terminal as well as change the assigned charger. Click on the bin to delete a payment terminal.
Clicking on the payment terminal entry or the arrow icon will expand an extended overview with further information.
Use + Create new to add a new payment terminal to your charging infrastructure.
Please note that vaylens currently only supports Payment Terminals that are configured with selected Payment Service Providers (PSP).
If you do not have your own contract with a PSP, the terminal ID needs to be requested from vaylens in advance. Please send a request to help@emobility.software with following information:
-
Company name
-
Business partner address (city, postal code, street & house number)
-
Total number of payment terminals to be integrated
-
Location of the charger (city, postal code, street & house number)
-
Commissioning date
Please note that it may take about two weeks to provide a terminal ID.
How to onboard a payment terminal to the vaylens portal varies depending on the manufacturer and model. For step-by-step instructions, check out our dedicated guides:
Besides onboarding the payment terminal to the vaylens portal, a technician or staff member will need to access the physical payment terminal on site and conduct a local configuration to complete the final setup. We assist you in configuring Compleo and vaylensPay payment terminals. For other models, please reach out to the respective manufacturer.
Please check in the hardware configuration if the charger to be assigned operates in fair mode. It must not be in fair mode as this will cause authorizations to fail.