How to onboard a Compleo payment terminal

Add a Compleo payment terminal to your charging infrastructure

Please note that vaylens currently only supports Payment Terminals that are configured with the following Payment Service Providers (PSP): Payone, Fiserv and Planet. 

The menu item Manage > Payment Terminal offers the possibility to manage your payment terminals.
The overview provides you with terminal specific information such as Name, Terminal ID, Serial Number, Charging station ID, address information and tariff.

If a valid tariff has been assigned, this is shown here as a green tick. If an invalid tariff has been assigned, this is shown by an orange warning triangle. The charger only supports kWh and minute based price components of the assigned tariff. If a session price component is assigned, the tariff is marked as invalid.

To add a Compleo payment terminal to your charging infrastructure, go to Manage > Payment Terminal, select the Integrated tab and click + Create new.

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A wizard will open and guide you through the process. On the second step Master data, select the Manufacturer and Model, assign a Name, enter the Payment Terminal Serial number as well as the Terminal ID (TID).

If you do not have your own contract with a PSP, the terminal ID needs to be requested from vaylens in advance. Please send a request to help@emobility.software with following information:

  • Company name

  • Business partner address (city, postal code, street & house number)

  • Total number of payment terminals to be integrated

  • Location of the charger (city, postal code, street & house number)

  • Commissioning date

Please note that it may take about two weeks to provide a terminal ID.

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In the next step, it is required to set a Password that is used for basic authentication between the charger who transmits all receipt info to the receipt server, which in return communicates this information to the vaylens backend. The receipt server username is provided, whereas the password can be chosen.

Please ensure that receipt server username and password are also entered locally at the charger.

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The next step is to assign the charger into which the payment terminal is integrated. The list of chargers can be limited using the search and filter function. The process is completed by clicking Save and Continue.

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Your Compleo payment terminal has been successfully created.

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To complete the final setup, a local configuration on the physical charger is required. Learn more about this step in the Ducto user guide.