We're here to ensure you receive the best support possible. Select the support option below that best fits your needs.
Contact Us 
Email Support
Send us an email to help@emobility.software with your inquiry, and we'll get back to you as soon as possible.
Please note that there is no support hotline for customers. Our 24/7 EV driver Helpline is dedicated to supporting EV drivers. If you face any issues, please reach out to us by email or use one of the support options below, thank you!
Sales Team
Feel free to reach out to our Sales Team directly, if you are interested in our products or have any questions regarding your existing contract.
Contact form
Help Center 
FAQ
Find answers to frequently asked questions (FAQ) in our Knowledge Base.
FAQ
Knowledge Base
Our knowledge base contains extensive guides and tutorials for our products and services.
Knowledge Base
Onboarding Tutorial
Check out our comprehensive onboarding guides, to ensure you make the most of our powerful features.
Onboarding
Chatbot Support
For quick assistance, you can also utilize our chatbot. Our chatbot is available to assist you immediately. You can find the button in the bottom right corner of the screen.
vaylens Portal
Basic training
Participate in our free of charge basic training for a comprehensive introduction to our vaylens portal.