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      Click guide: create and configure a payment terminal

      How to create and configure a payment terminal in the vaylens portal step by step

      This guide is available as interactive click-guide if you have a Tango subscription. 

      Preconditions:

      • An active vaylens account

      • The serial number of the payment terminal is known

      • The terminal ID has been provided by vaylens

      • Only active chargers can be linked to the payment terminal

      • vaylens currently only supports payment terminals by TeleCash

      Terminal ID

      The terminal ID needs to be requested in advance at vaylens. Please send a request to help@emobility.software with following information:

      • Company name

      • Business partner address (town, postal code, street & house number)

      • Total number of payment terminals to be integrated

      • Location of the charger (city, postal code, street & house number)

      • Commissioning date

      Please note that it may take about two weeks to provide a terminal ID. 

      1. Navigate to Manage > Payment Terminal to manage your existing payment terminal(s) and create a new one.

      payment-terminal_01

       

      2. Click on Create new to add a new payment terminal.

      payment-terminal_13

       

      3. Click on Next if you have all required information available.

      You find the payment terminal serial number on the shipping label of your charger or on the back of the payment terminal itself. The Terminal ID will be provided by vaylens upon request.

      payment-terminal_03

       

      4. Insert hardware details and choose a name for your payment terminal.

      payment-terminal_04a

       

      5. Type in your Payment Terminal Serial Number and Terminal ID. Then click on Save and Continue.

      See also the info regarding the payment terminal serial number and terminal ID.

      payment-terminal_04b

       

      6. Type in your new password for the receipt server authentication.

      Please note, that you need to use the same password and receipt server username for the charger hardware configuration.

      The charger to be assigned must not be in fair mode as this will cause authorizations to fail. This can be checked and adjusted in the hardware configuration on site.

      payment-terminal_05

       

      7. Click on Save and Continue to select the charger.

       

      8. Tick the checkboxes to select the corresponding charger.

      Only operative chargers with the eOperate professional product assigned can be selected.

      payment-terminal_06

      For more information about how to assign products to a charger, please refer to our guide Assign Products.

       

      9. Click on Save and Continue to confirm and complete the creation.

      payment-terminal_07

       

      10. Congratulations, you have created a new payment terminal in vaylens!

      Click on Close to leave the modal and go back to the payment terminal menu item.

      If not done yet, the next step is to install and configure your charger on site.

      For Compleo chargers, please refer to the Ducto user guide on how to configure your charger.