How to login to vaylens portal and change your password
For your first login to vaylens, you will receive a username and password from us. Once you have successfully logged in, you can change your password in your user profile. To do so, please navigate to Portal in the navigation bar on the left-hand side and select User profile.
This is where you can also adjust your language settings as well as date and number formats.
If you forgot your password, you can reset it with Forgot your password? on the login page. You will receive an email with further instructions.
The password must consist of 12 to 50 characters and contain at least one lower case letter, one upper case letter, one number and one special character (@#$%^&+*!).
- Inactive users are automatically locked 90 days after last login.
- After three incorrect login attempts, the user is locked. Please contact your provider in this case to unblock.
- If the user is not unlocked, the user will be automatically deleted 30 days after the locking.