How to connect a Compleo Connect (wallbe Pro & Pro Plus)

Connect your Compleo Connect/wallbe with charging controller to vaylens

The Compleo Connect chargers, of which there are many models and variants, all have in common that one charging controller is installed per charge point. This guide helps you connect a Compleo Connect charger to vaylens.

 

Please refer to the manufacturer's manual for information on connecting the charger to Ethernet and inserting the vaylens SIM card.

Make sure that your charger has a charge controller with the large CPU. Check the serial number, this consists of 5 blocks separated by hyphens. The 2nd number in the 4th block must either be 4 or 8.

In addition to the backend configuration, we recommend updating the firmware to the latest version. Please contact the vendor for the new firmware. The use of firmware below version BE-03.01.01 is not recommended and may lead to restrictions in compatibility. The update process is not part of this guide.

 

The connection to the vaylens backend is configured via the web interface. You can access this configuration interface via the web browser and the IP address 192.168.0.8/24.

Insert the password "wallbe7213" which can also be found on the charging controller inside the station.

002-Login_PW

 

Switch to Network and then to the sub-item OCPP-J Configuration:

009_menu

  • Check the box Enable OCPP-J 1.6
  • Select the OCPP Interface: Ethernet or Modem
  • Insert Portal Password
  • Insert Backend URL in blocks: [wss]:// [prod.services-emobility.com] [device/ocpp16/SAMPLE]
    Replace "SAMPLE" with the ChargeBoxID

Confirm with submit.

006_OCPP_Connection-1

 

Configure the communication interface

a) via vaylens SIM card (order here)

  • Switch to Network/Mobile Network
  • Uncheck the box Use internal SIM
  • OCPP Interface should be Modem by the OCPP_J Configuration
  • Insert Access Point Name (according to the attached information for the SIM card)

Confirm with submit under OCPP-J Configuration.

011-SIM

 

b) via Ethernet with static settings

  • Switch to Network/Network
  • Insert IP address (according to the information provided by your network administrator)
  • Insert Subnetmask (according to the information provided by your network administrator)
  • Insert Gateway (according to the information provided by your network administrator)
    Don't use the Google DNS-Server (e.g. 8.8.8.8)
  • Insert DNS-Server (according to the information provided by your network administrator)
  • OCPP Interface should be "Ethernet" by the "OCPP_J Configuration"

Confirm with submit.

004-LAN

 

c) via DHCP (Dynamic Host Configuration Protocol)

  • Switch to Network/Network
  • Check the box DHCP

Confirm with submit.

012_DHCP

 

After restarting the charger, it will receive a different IP address from the server. Access via the IP address 192.168.0.8/24 will no longer be possible!

After changing the configuration, the charger must be restarted.


Scroll to the bottom and click reset.

013_rr

 

Check the connection

  • Login after restart
  • Switch to Network
  • Scroll to the bottom
  • Check the message box for communication sent / received

If messages are available, the connection is established.  

 

008_OCPP_Comunication

 

Your charger has been successfully connected to vaylens!

 


If you need assistance connecting your Compleo Connect, vaylens assists you as best as we can but please contact Compleo Hardware in case of specific queries or problems.