Get to know your vaylens portal and start your emobility business with creating and commissioning your first charger
Your vaylens portal
Dashboard and navigation bar
Once you have logged in to vaylens, you can explore the portal starting from the Dashboard. In addition to a search function and notifications in the top right corner, you will find a navigation bar Menu on the left-hand side of the screen for navigating the portal.
Disabled features are not included in your purchased product. Feel free to contact us to expand your product.
What does the dashboard show you? The dashboard gives you an initial overview of your charging infrastructure. Five different tiles show you the current status of your charge points:
available: free charge points where charging is possible
occupied: charge points to which a car is connected (or where a charging session is carried out)
not available: charge points that are not available for technical reasons
inoperative: charge points that are not in operation
A charger can have more than one charge point. The dashboard shows your charge points, not your chargers.
The potential turnover is calculated based on the price sets of the charge points valid at the time of the charging process. Please note that the amount remunerated is regulated in the contract conditions.
There is no conversion of charging sessions to the selected currency. The values only refer to the charging processes that were carried out in the selected currency.
A summary of the system status is displayed on the right. This allows you to see at a glance whether all vaylens systems are working or whether there are problems with a system.
Today's statistics summarize revenue, number of sessions and charged energy during the past day.
The map icon at the top right corner opens a map of your charging infrastructure. Depending on the zoom level, individual chargers or a cluster of several chargers are displayed.
Clicking on a charge point shows further station-specific information.
By selecting a provider, you can choose to have only provider-specific data presented.
At the beginning, your dashboard will not yet be able to provide you with any data. Start building your charging infrastructure by creating your first charger.
Creating a charger
Please note that only chargers with OCPP 1.6 protocol can be created. For chargers with other protocols, please contact help@emobility.software.
When an installer sets up the physical charger and configures it on site, the Charging Station Connectivity Tester can be used to test in advance whether the charger can be connected to vaylens. If connectivity is successful, you will receive a claiming code that you need to onboard the charger to vaylens. Therefore, inform the installer about the Charging Station Connectivity Tester!
Please navigate to Monitor in the navigation bar on the left-hand side and select Charging Infrastructure. This is where you will find a list of all your operating and planned charge points.
To add the first charge point, click on Create charging station in the top right corner.
Please note that you need some technical data of the hardware used, i.e. the physical charger, to hand.
A wizard will open and guide you through the process step by step.
Do you have a claiming code? Please toggle the switch and enter the code if you do.
| Yes. If an installer has configured your hardware and tested the connectivity via the Charging Station Connectivity Tester, you will be provided with a claiming code that you can enter here. In this case, the OCPP Chargebox ID and HTTP Basic password will be filled in automatically. | No. If the hardware has not yet been installed and you do not have a claiming code, you can freely choose the OCPP Chargebox ID and the HTTP Basic password to use them when configuring the hardware later. |
The OCPP Chargebox ID is an identifier that is used for OCPP chargers. In this context, it is equal to charging station ID described later.
Make sure that the OCPP Chargebox ID and HTTP Basic password match both in the hardware and vaylens.
In case your charger has already been configured with OCPP Chargebox ID and HTTP Basic password and you haven't been given the HTTP Basic password, enter any password here to complete the process. After successful creation, select your charger from your charging infrastructure to be directed to the Charging Station Details page. Go to Device details and toggle Accept any password. The vaylens portal will retrieve the password from the charger and save it as new HTTP Basic password.
Appropriately configured charge point stickers can be ordered in our webshop.
The EVSE ID is used for the internationally standardized identification of charge points and is therefore to be regarded as the equivalent of the charge port ID. An EVSE ID must be assigned if you wish to add your charger to eMarketplace.
The charging mode, connector type and format can be found in the device details of your hardware. However, this information should already be pre-filled based on your selection of a hardware model.
If your charger has several charge points, repeat the step for each charge point.
Lastly, you can check your entries before confirming the creation of the charger.
Please check all values carefully. The values marked with an exclamation mark cannot be changed later.
Also, you can Print the summary in the next step.
If you need to configure your vaylens SIM card, essential information can be found in the PDF summary as well.
You can order a vaylens SIM card in our webshop. You can also use SIM cards from other providers.
The charger has now been added to the list in your Charging infrastructure. To view the charger, please click on Go to details.
The charger is still in status "planned" and must now be put into operation so it can be used to its full extent.To do so, please just proceed with the process by clicking on Put into operation.
Putting a charger into operation
After putting a charger into operation, direct payment and roaming are deactivated (for the time being). In order to be able to commercialise the charger, a product must be assigned. Only then can direct payment and roaming be activated.
First set the address of the charger by using the address search or entering the data manually. The Geo position is automatically determined from the address and can be fine-tuned by moving a marker on the map.
The Additional information to be filled in relates to the accessibility of the charger. Please note the following information on the Hotline and the Emergency contact:
- Hotline: Telephone number that users can contact in the event of problems on site. If you have booked our 24/7 EV Driver Helpline, you can enter our helpline here.
- Emergency contact: Someone who is available and able to act at any time and can switch off the power if necessary (e.g. janitor emergency service, pre-informed grid operator with access to the charger, homeowner, etc.).
In the next step, you configure the charge points of the charger. These settings are values that are configured in the hardware and used for plausibility checks during charging processes.
If the values are already pre-filled, they have been automatically transmitted by the charger. If the entry has not been made via automatic transmission by the charger, the values must be entered here manually.
Please check the values carefully as they need to match the actual configuration of the charger!
You can find some of these values in the product description of your charger and from your installer who configured the charger on site.
To view your charger after it has been put into operation, click on Detail page.