This article is aiming to help you find answers to your questions about Access & Billing Management
Can I configure “barrier-free” access to chargers for EV drivers without emobility service contract?
Yes, by enabling and configuring Direct Payment you can allow EV drivers to directly pay on the spot by credit card or Paypal.
Can I set special tariffs for employees?
Yes, you can set special tariffs for your staff members to charge on site by providing them with RFID cards. However, charging at home for company tariffs is not feasible within our current setup.
How flexible are the tariffs that I can set for my chargers?
Our system prioritizes flexibility in tariff management while ensuring adherence to regulations. You are required to set tariffs per kWh, as it's mandatory for billing accuracy. Additionally, for added versatility, you have the option to define prices per session and per minute. To ensure fair and transparent pricing practices for all stakeholders involved, we provide a comprehensive list of maximum prices that customers are permitted to set. You can find the detailed list of maximum prices by following this link.
Do I need to create separate contracts with every Mobility Service Provider (MSP)?
No, we take care of all the contractual work on your behalf. All you need is a contract with us, and we handle everything else.
Isn't it risky to allow everybody to charge at my stations?
Allowing everyone to charge at your stations might raise concerns about credit risks, but with vaylens, you're protected. We cover the credit risks associated with Mobile Service Providers (MSPs), ensuring that you can offer your charging services with confidence and without worrying about financial risks.
How about calibration law, AFIR, UK Charging Regulations, do I need to care?
We've taken care of all the regulatory requirements, including calibration laws, AFIR compliance, and UK Charging Regulations, so you can focus on your charging infrastructure.
Do I need to send out invoices to EV drivers?
If you're dealing with external EV drivers with whom you don't have a direct contract, there's no need to send out invoices. However, if you're on our advanced plan and have direct charging contracts with EV drivers, then yes, you would need to send invoices.
Do I need to invoice every single Mobility Service Provider (MSP) that can charge at my locations?
No, we streamline this process for you by taking care of invoicing and all financial transactions, simplifying your administrative workload.